HOLD ME is a service created to bridge the gap between clients and the desired companies that provide services for them. This deficiency is in the form of insufficient attention to detail regarding a customer's problem, as companies typically have traffic loads from other customers, making it difficult to provide a return on demand from each customer. nobody on the same tone. The company says that every customer wants to be treated in a special way. Nobody wants to be treated as a queue number. We live in a time where everything is personalized, and the customer service is no different. Consumers want to feel important to the business.
https://ico.holdme.io/
In addition, the "global market for live chat software 2016-2020" indicates that the main factor that can slow the growth of the market is the growing demand for web self-service. Web self-service allows customers and employees to use the company's Web site without having to interact with a representative of the company. Companies deploy chatbot software because it facilitates self-service through automatic scanning, and finding new content eliminates the need for special skills or dedicated resources to meet customer demands.
None of these technologies have yet created the Live Chat Intelligence Intelligence software on the Blockchain network. The HoldMe system is unique in the world. The company is the first to make software for chat, using artificial intelligence, working from the Blockchain network.
In all businesses that include a website or online service, customers or potential customers usually have complaints or questions that are passed on to customer service. In most cases, these customer support agents have their own cymbals filled with other requests from other customers in different regions. Meeting such problems can lead to:
Lack of appropriate attention to customer complaint due to fatigue caused by heavy traffic coming from customers
Reduce the number of potential / existing customers due to impatience caused by waiting queue for problems with very easy solutions.
99% of companies offer a way to get support for the customer, as they want, regardless of what customers think and how they like to communicate with the company.
https://ico.holdme.io/
Consumers should play the "repeat and repeat" game simply because they communicate with the company in different ways.
Companies view clients as the number of cases, whereas they want to feel recognized and cared for.
There is no appropriate and transparent bonus system that helps all parties not only to receive bonuses, but also to convert them into real money.
HoldMe has developed a solution system for these problems, which accepts and processes each customer equally and simultaneously. Since this is an automated system, he remembers where you left off your conversation and gives personalized answers to your problem, so that the customer feels special and offers the opportunity to make money. A new interactive communication system with artificial intelligence is called HOLD ME.
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